Metrics, metrics and more metrics

Metrics, metrics and more metrics

IT always feels a bit behind the corporate 8-ball when it comes to justifying costs.  There’s two main factors for this – the first is that for almost all firms, IT represents the biggest pure overhead money suck (behind labor), with usually zero net income to show...
Technology Debt in IT Operations

Technology Debt in IT Operations

There’s a new buzzword making the rounds in appdev circles called “Technical Debt” – basically, the concept that as a project grows/changes, that there is effort required to manage all the implications of the change, and the longer you ignore that work, the more...
Ethics and IT

Ethics and IT

In the court of public opinion, IT never really seems to get a fair break.  When “true IT” makes the news, it is usually about some government project going billions over budget, viruses attacking old people, and Google Maps sending people driving along the train...
The trap of 2.0

The trap of 2.0

Note to parents, before we start: if you don’t like exposing your children to grotesque displays of hipocrosy, avert their unspoiled eyes now.  Cause the train is pulling into the station. I’m trying to remember when the concept of 2.0 really hit.  And by that, I mean...
So how many IT staff do we need?

So how many IT staff do we need?

This might be the number one question asked by my clients.  And it makes sense.  In most cases, IT frequently has the largest spend of all the support groups, and IT staff costs always are a significant portion of that.   Tack on the fact that IT salaries often seem...